Customers are required to peruse and understand the terms of our Return and Refund Policy. If you do not agree to these terms contained in our Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using Pacwac. The terms contained in this Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on Pacwac.
Can I cancel or change my order after it has been placed?
Orders can only be canceled if the request is made within a 6 hours of the order being placed. Unfortunately, once an order is placed, it immediately goes to our fulfillment department and cannot be changed. Additionally, promotional and discount codes cannot be applied post-order, nor can their effects.
To return a product ordered through Pacwac, just follow below procedure:
Pacwac offers you hassle-free Returns only in case of valid manufacturing defects. You cannot return the product unless you have vaid reason Within 2 working days of shipment receipt, we will arrange a representative to look into your issue. In case of refund, we will refund you the amount (less transport/shipping charges). You agree to immediately notify us in the event of any in appropriate material.
Timeline and mode of refund:
Approved refunds are credited within 7-10 working days to the same payment option(s) originally used to make payment while placing the order.